We typically ship within one to two business days. As we focus on creating the highest possible quality remedies, it can take longer to create certain remedies. If you need a more specific estimate of shipping times, please give us a call or drop us a note.
We ship via USPS and UPS. We recommend USPS Priority for the best shipping value.
The rates quoted on your order are best estimates. If the actual shipping cost is significantly higher, we will call you with the final total. If the actual charge is less, we will adjust your order total and issue a refund.
We offer free Ground shipping on all domestic orders over $300.
We ship to most countries. For International shipping, the buyer assumes all responsibility for delivery. We will do our utmost to assure that your product arrives, but due to a lack of clarity with the postal service in some countries, delivery cannot be guaranteed using the Postal Service. If a delivery guarantee, which is still not a 100% guarantee, is required, please use UPS. The process of receiving a refund for a lost shipment is slightly easier with UPS than USPS. Please note that, unless additional insurance is purchased, all UPS shipments are only insured for US$100.
There are no additional shipping or handling fees applied to international orders.
The shipping cost provided at the time you order is an estimate. Once final costs are determined, your card will be charged at that time.
The Postal service is offering date-certain delivery using Express Mail International service to the following countries:
Australia, China, France (except Monaco and Corsica), Hong Kong, Japan, Great Britain, Northern Ireland, Spain (except Canary Islands), Korea, Republic of (South Korea), and Singapore.
This service is much less expensive than UPS, but the postal service does not guarantee delivery. If the package is not delivered, they will only refund the cost of shipping.
If you are placing a large order, we strongly recommend insuring your package. We can provide an estimate upon request.
Due to regulatory requirements, we are not able to accept returns.
Refunds are provided on a case-by-case basis. A request for a refund must be made within seven (7) days of receiving your order.